What It Does
Explains training session records, attendance, status, trainers, and reporting.
This article is written for help desk users who need a simple, practical explanation of the feature and the checks to make before saving changes.
When To Use It
- Use it when setting up or reviewing this feature for a company.
- Use it when a user asks where the feature is or why the expected record is missing.
- Use it before importing, approving, publishing, syncing, or reporting data related to this area.
Before You Start
- Confirm you have permission to use the screen.
- Check that required setup records already exist.
- Review the record before saving changes.
Basic Steps
- Confirm the training, skill, trainer, or certification setup.
- Create or update the employee training or certification record.
- Track dates, status, attendance, and expiration where applicable.
- Notify employees or managers of upcoming action.
- Use reports to confirm completion or renewal needs.
Practical Example
A company requires safety training every year. HR uses training sessions overview to create the training or certification record, assign employees, track attendance or expiry dates, and run a report before renewals are due.
Common Mistakes
- Skipping the setup record that the screen depends on.
- Saving without checking employee, date, or status.
- Assuming all users can see the same menu.
- Not verifying the result after the change.
What To Check If Something Looks Wrong
- Confirm the employee, company, department, location, or date range is correct.
- Confirm the user has both module access and role permission.
- Check whether the record is filtered out by status, date, location, or department.
- Review related logs, history, or reports before changing production data.
Related Articles
- Creating And Managing Training Sessions
- Training Calendar And Trainers
- Training Skills And Types Setup